Support
Before writing, check whether your case is already answered in the FAQ.
Open a ticket
The formal route: it is logged, the whole team sees it and you can follow the reply from your account.
Go to my ticketsDiscord
The fastest route. Open a ticket in the support channel and the first available staff member replies.
Missing link config: NEXT_PUBLIC_DISCORD_URL.
Report a player
Use the form: it asks for the name, where it happened and the evidence, which is what we need to act.
Report a playerAppeal a punishment
Give your username, when it happened and why you think it was a mistake. Add video if you have it. Appeals are reviewed by a staff member other than the one who issued the punishment.
Purchase issue
Ranks apply when you reconnect. If you already reconnected and it still is not there, open a ticket with your payment receipt.
Report a bug
Tell us how to reproduce it. Bugs that grant an unfair advantage are rewarded; abusing them instead of reporting them is punishable under the rules.